Frequently Asked Question

Setting up Forwarding using Microsoft 365
Last Updated 6 months ago

IMPORTANT: Forwarding options are available in Microsoft 365 using the steps below. It is not recommended that users configure automatic forwarding of e-mail from Office 365. IT only support emails sent to your campus email address. If you opt to configure forwarding, we recommend that you check the option to "Keep a copy of forwarded messages". This will keep a copy of the e-mails sent to you in your Microsoft 365 mailbox and also forward it to the specified address. 

Set Forwarding in Office 365 using the Office 365 Portal

  1. Using a web browser, go to the student portal and click on email.
  2. Log in to the portal using the Office 365 username and password for the account in the form of
  3. Once your email opens click on the click the Gear icon (top right).image
  4. Select "View all Outlook settings" at the bottom of Settings menu.image
  5. From the Settings menu on the left, click "Mail" and then "Forwarding"image
  6. Add the e-mail address that you wish to forward your e-mails to in the text box.
  7. To enable forwarding, select the "Enable Forwarding" check box. (To turn off automatic forwarding, uncheck "Enable Forwarding" and click "Save").image
  8. (Recommended) Check the option to keep a copy of forwarded messages in your Office 365 mailbox.
  9. Click "Save" at the bottom of the screen.

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